Mike Pittman

Senior Product Manager

DOOR3

Full-Time

Nov 2020 - May 2024

New York, NY, USA

●  Reduced post-production defects by 75% through the creation of a User Acceptance Testing framework, saving $100,000 per project on average.
●  Generated $450,000 in product revenue in year one and built a $2.3 million sales pipeline forResCentric, a MunichRe incubator project.
●  Accelerated MVP launch by 4 months with a 40% higher velocity than estimated for ResCentric through Agile product management and cross-functional team collaboration.
●  Enhanced trust and security by developing a product for anonymously locating property appraisers for MountainSeed, ensuring data privacy and bias prevention.
●  Integrated multiple vendors and systems to build a climate-based real estate risk assessment tool with thorough RESTful API and JSON documentation utilizing Swagger and Postman applications.
●  Produced product roadmaps, established MVP, and relentlessly managed scope through consultation with company leadership, user research, and data analysis.

Director of Product Management

Madison Performance Group

Full-Time

Jun 2018 - Jul 2020

New York, NY, USA

●  Boosted productivity by 25% and cut time-to-market by 40% by implementing Scrum methodologies, including defining user stories and acceptance criteria.
●  Reduced team turnover by 35% year-over-year for a global product team by creating an environment of open communication and trust.
●  Increased engagement by 40% by leading the end-to-end product lifecycle, incorporating market research and user feedback, for a mobile-responsive B2B2C SaaS application.
●  Managed project backlog from story creation through implementation to prioritize deliverable functionality.
●  Improved first-call resolution rate by 30% by finding and deploying a customer service center with integration to existing customer support APIs.
●  Enhanced product quality and customer satisfaction by directing cross-functional teams in the go-to-market strategy and optimization phases.

Senior IT Project Manager

Higher One

Full-Time

May 2009 - Oct 2013

New Haven, CT

●  Proposed growth-oriented features and upgrades while growing our user base to over one million account holders.
●  Directed data-driven product enhancements through rigorous A/B testing, resulting in a 20%decrease in drop rate and a 15% increase in account opening.
●  Led initiatives for mobile banking apps and improved user onboarding while adhering to regulatory banking requirements.
●  Increased deposits by ~$4 million one year following the launch of “Cash-In” with Green Dot MoneyPak, a feature that allowed students to deposit cash from anywhere.
●  Grew check deposits by ~$2 million in the two years following the launch of EasyDeposit Mobile, a native mobile application for paper check deposits.
●  Increased stickiness of Higher One's desktop and online mobile banking application by implementing peer-2-peer payment system.
●  Enhanced growth processes through effective communication and collaboration between customers and internal stakeholders.